• End-to-end PMO support for IT departments & technology organizations
• Web based project management featuring complete integration with all versions of MS Project
• Fully integrated Project Management and Time Reporting
• Comprehensive Service Desk Management supporting ITIL best practices
• Document Management Repository with version control and secure user access
• Release Management - schedule software releases and automatically generate release notes
• Company/Department wide Intranet - collaborate and share processes, templates, documents and more
• Workflow - manage your business processes effectively, create approval routes and manage approvals electronically

• Provides overview of projects, tasks, actual vs budgeted hours, resource utilization, drilldown into tickets by status, resource, severity, priority etc
• Provides a bird's eye view to a manager forall projects tasks and service desk items using graphical tools
• Personalization and a business process starting point with features such as View assigned tasks, assigned workflow items, open tickets, open calendar items in the 'My Summary' section

• Role and function based secure access
• Share a common version of the project plan with distributed team members at the same time
• Maintain project costing, billing and chargebacks
• Upload/Link documents to individual project tasks
• Project baseline maintenance
• E-mail alerts and notifications based on events such as task updated, task deleted, task assigned etc
• Filter tasks based on multiple criteria such as Completed, Behind Schedule, Dates, Resources etc
• Maintain separate company and project calendars
• Manage and share project progress and status through pre-defined views and reports
• Full Integration with the Time and Expense Management, Service Desk Management, Document Management and Discussion Forums modules
• Interface with Quickbooks and other GL packages
• 'Round Trip' upload/download of MS Project MPP Files
• Supports full integration with all versions of MS Project

• Define your company's organizational structure (companies, departments, teams, locations, customers, projects etc)
• Track time and expenses for each employee by project by task
• Electronic timesheet submission and approval
• E-mail reminders
• Ability to track and monitor project time and budget overruns
• Ability to run as a stand-alone module or in fully integrated mode with the project management module

• Add, maintain and track tickets/problems to closure
• Configurable ticket-tracking data attributes
• Quick search and customizable search results
• Attach files to bugs/features/tasks
• Maintain history of each action by user
• Supports unlimited number of custom fields for ticket tracking, specific to a customer or an application
• Automatic email notification for specific events such as status change, date change, etc
• Supports ITIL standards
• Increase priority levels and email escalations for SLA Management
• Generate pre-defined reports and customized reports using ad-hoc query module

• Track release milestones, assignments, approvals, and acceptance through each stage of the project
• Role and function based access
• Automatic checks and validations based on the status of a task or ticket
• Schedule/Reschedule software releases
• Cancel, delete or put releases on hold
• Full Integration with Service Desk Management module
• Supports ITIL standards
• Automatic notification or actions based upon release milestones
• Generate Release Notes and reports
• Maintain Release History

• Store documents in a single, secure, central repository
• Manage project documents using a web based version control system
• Document and folder level access based upon role/user permissions
• Role/User based authorization for check-in/check-out or viewing function
• Copy or move documents and folders using an Explorer like tree control
• Powerful text search supporting multiple documents formats such as TXT, DOC, PDF, RTF, XLS, etc

• Maintain and track skills of technical resources
• User friendly self-assessment forms for capturing skills data on a periodic basis
• Optional upload of employee resumes
• Maintain details of professional experience such as certifications, technical skills, domain knowledge, application experience and expertise level
• Powerful reporting features to aid in identifying best fit resources as per technical requirements or project needs
• Manage company wide Internal/External training calendars; define training groups; schedule and publish training calendars; and track attendance

• Maintain and track skills of technical resources
• Supports company wide or department wide intranet which allows definition of specific processes or data
• Role and function based access
• Maintain versions of documents
• Discussion forums for company as well as projects
• Role/User based access to Discussion forums
• Library management
• Suggestion box
• Publish leisure articles such as investing, skiing etc
• Conference room booking

• Define workflow routes for documents and tickets
• Develop processes based on routes and approvals based on your business processes

     Database Server:

• Microsoft SQL Server 2008

     Server Platform:

• Microsoft Windows 2003 Server

     Development Platform:

• Microsoft .NET Framework 3.5
• Microsoft Office 2003
• Microsoft Project 2003
• Crystal Reports 10
• Microsoft SSRS 2008

     Client:

• Microsoft Windows 2000/XP/Vista

     Browser:

• Internet Explorer 6.0 or higher